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Changing flight booked through travel agent

Posted on 5/5/24 at 7:04 pm
Posted by Shotgun Willie
Member since Apr 2016
3794 posts
Posted on 5/5/24 at 7:04 pm
We have a flight booked for our upcoming trip to Barcelona. Booked through travel agent. American Airlines changed the time of our flight to Dallas from KC putting us there about 1:35 before our flight to Barcelona. It was originally scheduled about two hours earlier. I attempted to have travel agent change it to an earlier flight that is available but he said we would have to cancel all flights and rebook. Any of you had this issue with American and been able to get it changed without travel agent?
Posted by CuseTiger
On the road
Member since Jul 2013
8239 posts
Posted on 5/5/24 at 7:20 pm to
quote:

Any of you had this issue with American and been able to get it changed without travel agent?

Do you have the confirmation code for AA? What happens if you log in there using that record locator and click change flights?
Posted by slinger1317
Northshore
Member since Sep 2005
5899 posts
Posted on 5/6/24 at 7:21 am to
Is there a reason you aren't okay with 1:35 layover?

It's not like you have to re-check your bags or anything. Maybe changes your dinner plans but I wouldn't blow up a whole itinerary over that.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17219 posts
Posted on 5/6/24 at 10:23 am to
quote:

I attempted to have travel agent change it to an earlier flight that is available but he said we would have to cancel all flights and rebook. Any of you had this issue with American and been able to get it changed without travel agent?


If there is no cost change, this is normal. My travel agent (corporate) constantly books and rebooks.

With that being said, that is plenty enough time to transition in Dallas.

AA is in OW with Iberia, so they could technically fly you to MAD then BCN or LHR-BCN with BA if for some reason you missed your connection.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17219 posts
Posted on 5/6/24 at 10:28 am to
I assume you are on the 7:15pm direct.

There is a 9:20pm that connects in LHR.

There is a 9:50pm that connects in MAD.

There is an 11:00pm that connects in LHR.

Posted by baldona
Florida
Member since Feb 2016
20550 posts
Posted on 5/6/24 at 10:58 am to
quote:

he said we would have to cancel all flights and rebook


What's the issue with having the agent do that? I apologize for being obtuse but it should be no charge and that's their job right?
Posted by geauxpurple
New Orleans
Member since Jul 2014
12568 posts
Posted on 5/6/24 at 11:27 am to
As long as your flight is not delayed, an hour and a half should be enough time. If it is going to be an ordeal to book another flight, I would probably just take my chances.
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