re: Disputing a charge from a debt collection agency.

quote:

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If you want to pay it, contact the provider directly. Don’t pay the collection agency.

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I'd pay the collection agency directly and then send proof of payment to the original biller (assuming it's a legit bill). I wouldn't rely on folks who turned over 10.50 to collections or a shitty collection agency who is trying to collect it to communicate with each other.