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re: Anyone having problems with the ESPN+ app through COX in Baton Rouge?

Posted on 5/11/24 at 6:50 pm to
Posted by ElderTiger
Planet Earth
Member since Dec 2010
7022 posts
Posted on 5/11/24 at 6:50 pm to
Last night, I got the game on one Tv but the other kept giving an error message.
I’ve given up calling COX customer service…the chick in India doesn’t have a clue about it and neither did either of the two service techs who came out.
Posted by loogaroo
Welsh
Member since Dec 2005
31160 posts
Posted on 5/12/24 at 1:06 pm to
quote:

Last night, I got the game on one Tv but the other kept giving an error message. I’ve given up calling COX customer service…the chick in India doesn’t have a clue about it and neither did either of the two service techs who came out.


Same thing again today. I guess it’s time to switch. COX can’t fix it and neither can ESPN. Weird.
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
9611 posts
Posted on 5/12/24 at 1:38 pm to
quote:

Last night, I got the game on one Tv but the other kept giving an error message.

I have had this issue as well, with AT&T. After some research it appears that ESPN does have a limit on concurrent streams but I’ve read in various places that it’s 3, 4, or even 5 so I don’t know what the exact number is.

Regardless, I think I figured out the problem. I went to settings in my ESPN app -> video -> auto play settings and switched it to “never auto play video.” Since doing that, it hasn’t given me problems playing multiple streams at the same time.

I can’t say for certain but it seems like the ESPN app is counting the live previews as “streams” for some reason.
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