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re: I'd expect this from USPS but not from FedEx

Posted on 2/1/18 at 9:19 am to
Posted by TigerFanDan
BFE
Member since Jul 2008
884 posts
Posted on 2/1/18 at 9:19 am to
quote:

Actually, the USPS driver would had just tossed it into the garage from inside of their jeep.

The Fedex driver that comes to my house walks to the steps and throws my packages up on the porch.
Posted by starsandstripes
Georgia
Member since Nov 2017
11897 posts
Posted on 2/1/18 at 9:25 am to
quote:

I ship packages everyday with my business. I have used all the major carriers at one time or another. We get better service from the USPS than any other carrier by far


Agree with this. It's regular mail that USPS is dropping the ball on. Every week there's another story about a delivery person or facility and thousands of discovered letters that never got done.
Posted by TechDawg2007
Bawville
Member since Nov 2007
32249 posts
Posted on 2/1/18 at 10:15 am to
quote:

the private lane and pull in to the driveway.
We get it, you live in a nice neighborhood
Posted by LSUlove
Louisiana
Member since Oct 2003
518 posts
Posted on 2/1/18 at 10:20 am to
quote:

As a former UPS driver this typically happens for one reason. Once the driver reaches the delivery destination he goes to the back of the truck to look for the package. Sometimes it’s simply not there and has been mis-loaded onto another truck. This would explain why the driver drove away. Believe me… The driver wants to get the package off of his truck so that it doesn’t get added to his delivery schedule The following day. Classifying the stop as a mis-load is A service failure and a no-no with UPS and FedEx. This explains why the driver or supervisor marked it as a un-deliverable due to weather.


The problem with this is as the shipper, you are entitled to your money back if Fedex does not deliver within the specified time period for all ground and express shipments. So, if ground to your area is a 3 day shipment, they have to refund the shipping cost if the product takes 4 days to get to you. By marking it as a "weather delay", they no longer have to refund you. If they marked it as a "mis-load" or a mistake on their part, they would have to give you your money back. This is the main reason the "weather delay" reason is used. Cheating their own system so they don't have to refund customers.
Posted by Landmass
Member since Jun 2013
18196 posts
Posted on 2/1/18 at 12:20 pm to
I can't complain. I've had FedEx deliver when the tornado sirens were going off.
Posted by TheBoo
South to Louisiana
Member since Aug 2012
4553 posts
Posted on 2/1/18 at 12:54 pm to
So the drivers AND supervisors are lying to cover up the real problem. That'll work out better in the long run...
This post was edited on 2/1/18 at 12:57 pm
Posted by real turf fan
East Tennessee
Member since Dec 2016
8745 posts
Posted on 2/1/18 at 12:58 pm to
When I first moved to New Orleans, we lived in Algiers Point.
For Thanksgiving, I ordered a precooked old Virginia ham. They mailed it. It never arrived. I said let's try again. They did. It didn't arrive.

Post Office did a Sgt. Shultz: they knew nuffing.

I sent the ham store a check for two uncooked hams, because it's a small company and I hated for them to take the total loss.

The uncooked ham arrived by UPS.

Now, in Tennessee, the precooked hams arrive any way they are shipped.
Posted by Disgeaux Bob
North Carolina
Member since Sep 2016
2833 posts
Posted on 2/1/18 at 1:18 pm to
The driver is actually the one who scans the package and enters a reason for non-delivery not the manager. He will catch a ration of shite for a service failure that faults the driver/company. Thus the motivation to lie. I think the manager turns a blind eye so that he doesn't have 8 people coming by his office giving him shite about his TPS reports ;-)
This post was edited on 2/1/18 at 1:20 pm
Posted by TheBoo
South to Louisiana
Member since Aug 2012
4553 posts
Posted on 2/1/18 at 4:36 pm to
Posted by Twenty 49
Shreveport
Member since Jun 2014
18852 posts
Posted on 2/1/18 at 6:27 pm to
quote:

All joking aside, this is what happens when unemployment is so low. When unemployment is at 10%, you've culled many of the shitty employees, and the ones with a job are grateful.


So true. When the oil patch and banks fizzled in the late 80s/early 90s, you got the best service ever in fast food places.

The McD's manager would be some 35 year old dad with a cum laude engineering degree and a clip-on tie. He would keep shite moving.
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 2/2/18 at 5:15 pm to
quote:

Had a UPS delivered a heavy package one time. They put it on the hood of my truck. The truck was dirty and they slid it across the hood, scratching the shite out of the paint. Was pissed and called them. They paid for the damages to have the hood repainted but I had to fight them to do so.


Try getting that result from USPS. You would be lucky to even get anyone on the phone.
Posted by Hogtastic Voyage
Fayetteville
Member since Dec 2010
1357 posts
Posted on 2/2/18 at 6:13 pm to
(no message)
This post was edited on 12/28/19 at 7:27 pm
Posted by ruzil
Baton Rouge
Member since Feb 2012
16960 posts
Posted on 2/2/18 at 8:13 pm to
quote:

Must have just got their hair did


fify
Posted by jimmyjohn19
Baton Rouge
Member since Jan 2018
183 posts
Posted on 2/2/18 at 8:55 pm to
You want some French cries with that whiney burger baw
Posted by Sayre
Felixville
Member since Nov 2011
5514 posts
Posted on 2/2/18 at 9:07 pm to
quote:

Ahhh, yes. The tale of two ideologies of nationwide division.

When the government runs things you get the first story above.

When a private company is involved and you let the free market decide you get the second story above.

Accountiblity.

A concept lost on half our population in this country



What a load of bullshite. In all my years I've had almost flawless service from the USPS. The others, not as much, with Fed Ex being horrible.
Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
5386 posts
Posted on 2/2/18 at 9:18 pm to
quote:

Try getting that result from USPS. You would be lucky to even get anyone on the phone.



I own a clothing company and we ship approximately 6000 packages a year using exclusively USPS. In the seven years of using them they've never once lost a package...ever. Their tracking is excellent. I ship to every conceivable city in the US and the smallest of countries worldwide. The package always arrives and usually ahead of time. I can call my local branch or, if you know the phone number, they have an investigative unit you can call that will find a package in the most remote places. I can always get a helpful person on the phone (ask for the manager.)

Without a doubt some branches have some shitty employees (Coppell.) Grapevine's employees will go above and beyond to help.

Just my experience using them and I use the crap out of them. Can't complain.
This post was edited on 2/2/18 at 9:20 pm
Posted by Yewkindewit
Near Birmingham, Alabama
Member since Apr 2012
20111 posts
Posted on 2/2/18 at 9:23 pm to
Love the phrase, “case of the red arse!”

My dad would say that he “got the gogo rouge!”
Posted by LSUJML
BR
Member since May 2008
46801 posts
Posted on 2/2/18 at 9:23 pm to
USPS refused to deliver a package due to large dog in the yard
Family dog had died almost a year before

I went to the post office to pick it up & told them what happened, they explained that there must have been a stray dog in the yard preventing delivery.
That pissed me off worse than having to go get the package.
Posted by deeprig9
Unincorporated Ozora, Georgia
Member since Sep 2012
64346 posts
Posted on 2/2/18 at 9:37 pm to
quote:

I own a clothing company and we ship approximately 6000 packages a year using exclusively USPS. In the seven years of using them they've never once lost a package...ever. Their tracking is excellent. I ship to every conceivable city in the US and the smallest of countries worldwide.


Off topic a little... but how does USPS ensure your package makes it through customs to other countries? I've been using fedex international, and everything has always eventually gotten through, but there is always a hassle with customs that I have to figure out from 9000 miles away.

Posted by PiscesTiger
Concrete, WA
Member since Feb 2004
53696 posts
Posted on 2/3/18 at 9:27 am to
Sounds more like UPS. That whole corporation needs to be replaced by drones and robots.
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