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Started By
Message
re: Entergy destroyed my home's AC system
Posted on 8/10/22 at 3:57 pm to Purple Spoon
Posted on 8/10/22 at 3:57 pm to Purple Spoon
quote:
Local news loves security camera footage
This.
0
Posted on 8/10/22 at 3:58 pm to Tigeralum2008
quote:
My electrician placed a volt meter on the terminals leading into my breaker panel. Leg 1 showed 135V, Leg 2: 129V It would continuous cycle from 119V to 135V when a high load appliance was run
The problem with this is the electrician measured the voltage at points after the meter base. These voltage fluctuations could be caused by loose connections within the meter base which is very common, and not Entergy’s responsibility. Their responsibility for wiring stops at the crimped connections at the top of the service entrance weatherhead assuming you have above ground electrical drop.
Posted on 8/10/22 at 4:00 pm to ibldprplgld
As per my post above, I’ve done it twice. I don’t jump insurance companies every year so have never had issues with my carrier for claims.
And why pay for an attorney when you are already paying for homeowners insurance that covers this who have a whole bunch of in-house attorneys? Legit homeowners carriers aren’t dropping people like flies if you have legit claims. Fly by night secondary market carriers are the ones disappearing.
And why pay for an attorney when you are already paying for homeowners insurance that covers this who have a whole bunch of in-house attorneys? Legit homeowners carriers aren’t dropping people like flies if you have legit claims. Fly by night secondary market carriers are the ones disappearing.
Posted on 8/10/22 at 4:03 pm to Tigeralum2008
Lawyer up
/thread
/thread
Posted on 8/10/22 at 4:23 pm to Tigeralum2008
Document everything including filings with insurance and video of Entergy worker. Hire an attorney and see what your options are for reimbursement suit
Posted on 8/10/22 at 4:25 pm to Tigeralum2008
Posted on 8/10/22 at 4:30 pm to Tigeralum2008
corrosion building on the line between the transformer and your house increases the resistance, and if the resistance gets high enough the voltage will drop so low the compressor won't be able to start and sits in locked rotor current, the compressor's internal thermal cutout should protect the compressor, but if the contactor sits with that current on it then it can be destroyed
eta: anyways, if you see your lights significantly dip during a compressor start, REMOVE THE DISCONNECT OR TRIP THE BREAKER, don't run it again until the problem is fixed
eta: anyways, if you see your lights significantly dip during a compressor start, REMOVE THE DISCONNECT OR TRIP THE BREAKER, don't run it again until the problem is fixed
This post was edited on 8/10/22 at 4:35 pm
Posted on 8/10/22 at 4:32 pm to Tigeralum2008
Retain legal counsel and contact local TV station.
Posted on 8/10/22 at 4:33 pm to MyRockstarComplex
quote:
I just assumed all houses built after 1996 had overloaded secondary panels feeding the condenser units, so lights flickered when the condenser kicked on.
I hate it with a passion.
Right. I've owned 3 houses... all built early 2000s or later, and all did this every time the a/c comes on.
Posted on 8/10/22 at 4:34 pm to Tigeralum2008
quote:
Has anyone fought Entergy to recoup damages?
No, but I did have the same issue with them cancelling my service requests over and over again without showing up. Contact the LPSC and report your problem. After I did that somebody contacted me from Entergy and fixed my issue pretty quickly.
Posted on 8/10/22 at 4:38 pm to Marshhen
quote:
Happened to me a few years ago. If you don't have a separate surge protector on your home you are screwed. Their fine print requires a separate system in place between their line and your home.
surge protectors don't protect for voltage dips, only spikes
Posted on 8/10/22 at 4:41 pm to Tigeralum2008
quote:
Leg 1 showed 135V, Leg 2: 129V
symptom of a floating neutral
Posted on 8/10/22 at 5:00 pm to Tigeralum2008
Happened to us after Laura.
Our big appliances were not starting or sounding bad.
I pulled the panel and checked voltages and they were unbalanced coming in.
When I called entergy I told them it was a fire hazard and I didn't want my home to burn down.
They can right away and found the contractors that required ny street hooked me up wrong.
If you get unbalanced voltages coming in it will frick up your stuff.
Our big appliances were not starting or sounding bad.
I pulled the panel and checked voltages and they were unbalanced coming in.
When I called entergy I told them it was a fire hazard and I didn't want my home to burn down.
They can right away and found the contractors that required ny street hooked me up wrong.
If you get unbalanced voltages coming in it will frick up your stuff.
Posted on 8/10/22 at 5:02 pm to Tigeralum2008
Time for a lawyer. Get a good one. I know one that works for Entergy and he’s good.
Posted on 8/10/22 at 5:06 pm to TDTOM
quote:well, not now
A friend suggested I go to the outside box (in my backyard) and literally shoot the transformer forcing them to replace it.
I mean, I probably wouldn't do that.
Posted on 8/10/22 at 5:07 pm to OWLFAN86
You won't be getting an R22 system. It will be 410a
Posted on 8/10/22 at 5:23 pm to Tigeralum2008
Let it resolve, find out if it ends up costing you after the attorney, etc. You will then know how much bad shite needs to happen. 
Posted on 8/10/22 at 5:23 pm to Tigeralum2008
7k might be enough to sue them for damages. Add in stress and discomfort from lack of AC too.
Ask for 50k settle for 20 or so. frick Entergy
Ask for 50k settle for 20 or so. frick Entergy
Posted on 8/10/22 at 5:34 pm to Tigeralum2008
Power Quality standards require the utility to provide a voltage at +\- 5% of nominal so your voltage must be between 114-126 volts. The voltage difference between legs shouldn’t be much.
There isn’t anything, generally, on the customer side that would make the voltage increase so it is likely an issue with the utility.
It sounds like there is an issue at the transformer and the utility should investigate, then take responsibility for any damage that may have resulted from power quality issues.
Search for Power Quality standards and see what you can find from Entergy on it.
There isn’t anything, generally, on the customer side that would make the voltage increase so it is likely an issue with the utility.
It sounds like there is an issue at the transformer and the utility should investigate, then take responsibility for any damage that may have resulted from power quality issues.
Search for Power Quality standards and see what you can find from Entergy on it.
Posted on 8/10/22 at 6:49 pm to Cymry Teigr
quote:thats what i said, i never said entergy would do it, its on you to document it and only then will they try to fix it, maybe.
They’ve always accepted the written statement of an electrician / ac repairman.
This post was edited on 8/10/22 at 6:50 pm
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