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re: ESPN APP: “Unable to Play Video, Error: User not Authenticated”

Posted on 9/1/22 at 3:49 pm to
Posted by Elle a shoe
Watson, LA
Member since May 2009
844 posts
Posted on 9/1/22 at 3:49 pm to
quote:

I'm not sure, I think I've fixed an error by restarting my TV before. It's a samsung and I just held down the power button until it restarted. I always look at deleting the app as a last resort.


With Samsung TVs if an App is acting up and you have tried "everything" to fix it, un-plug the TV for at least a full minute, plug back in and try.
Posted by Hot Carl
Prayers up for 3
Member since Dec 2005
59317 posts
Posted on 9/1/22 at 3:52 pm to
It is a Samsung, so I’ll start there with the powering off. I’ll update for the the appreciation and what worked (knock on wood) for those in my same situation.
Posted by LSUTIGERTAILG8ER
Chance of Rain....NEVER!!
Member since Nov 2007
1747 posts
Posted on 9/1/22 at 4:08 pm to
quote:

With Samsung TVs if an App is acting up and you have tried "everything" to fix it, un-plug the TV for at least a full minute, plug back in and try.



With a Samsung Smart TV and original remote, hold down the power button and it will flash rapidly, then go solid. once solid, release.

This is how I "refresh/reboot" the apps on the smart hub when mine are acting dumb.

and also check in the general settings that you are connected to the network.
I cannot tell you how many times I have to reset my network settings and log back into my wi-fi to get everything working again. its a pain in the arse. ATT Fiber
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