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Started By
Message
Blackout Coffee apology email
Posted on 11/10/23 at 9:19 am
Posted on 11/10/23 at 9:19 am
As a customer I received this email today. I don't know what image they are referring to. Anyone have any insight?
We hope this message finds you well. We are reaching out to address a recent email we sent, which, due to a serious oversight on our part, included an inappropriate and deeply disrespectful image that does not align with our values or intentions.
First and foremost, we want to offer our deepest apologies for any offense or discomfort this may have caused. It's important to stress that the image of soldiers used in our email was not just inappropriate, but fundamentally wrong and contradictory to everything we stand for. This was a grave design mistake, and we take full responsibility for not scrutinizing the details thoroughly.
Please understand that this was an unintended error and in no way a reflection of our beliefs or intentions. The image used was a complete misrepresentation and a stark deviation from our unwavering support of American values and the brave men and women who serve our country. We are taking immediate and stringent steps to ensure such a significant oversight does not happen again, including a thorough overhaul of our design and approval processes.
We value your trust and understanding immensely and are fully committed to regaining your confidence. Should you have any concerns or suggestions on how we can better serve our community, please do not hesitate to reach out.
Thank you for your understanding and continued support.
Sincerely,
John Santos
Founder & CEO
Blackout Coffee
We hope this message finds you well. We are reaching out to address a recent email we sent, which, due to a serious oversight on our part, included an inappropriate and deeply disrespectful image that does not align with our values or intentions.
First and foremost, we want to offer our deepest apologies for any offense or discomfort this may have caused. It's important to stress that the image of soldiers used in our email was not just inappropriate, but fundamentally wrong and contradictory to everything we stand for. This was a grave design mistake, and we take full responsibility for not scrutinizing the details thoroughly.
Please understand that this was an unintended error and in no way a reflection of our beliefs or intentions. The image used was a complete misrepresentation and a stark deviation from our unwavering support of American values and the brave men and women who serve our country. We are taking immediate and stringent steps to ensure such a significant oversight does not happen again, including a thorough overhaul of our design and approval processes.
We value your trust and understanding immensely and are fully committed to regaining your confidence. Should you have any concerns or suggestions on how we can better serve our community, please do not hesitate to reach out.
Thank you for your understanding and continued support.
Sincerely,
John Santos
Founder & CEO
Blackout Coffee
Posted on 11/10/23 at 9:20 am to newmexicotiger
that company always seems to be in hot water and crawfishing on something.
Or am i thinking about another coffee company.. are they different then Black Rifle Coffee?
Or am i thinking about another coffee company.. are they different then Black Rifle Coffee?
This post was edited on 11/10/23 at 9:21 am
Posted on 11/10/23 at 9:21 am to CarRamrod
You might be thinking Black Rifle.
They are the ones who turned on Kyle Rittenhouse.
They are the ones who turned on Kyle Rittenhouse.
This post was edited on 11/10/23 at 9:25 am
Posted on 11/10/23 at 9:23 am to newmexicotiger
quote:
Blackout Coffee
This seems like the opposite effect one would be looking for in a cup of coffee
Posted on 11/10/23 at 9:23 am to newmexicotiger
What was the original email?
Posted on 11/10/23 at 9:25 am to CarRamrod
Is Blackout woke? I remember hearing about some woke tendencies awhile back.
Posted on 11/10/23 at 9:26 am to newmexicotiger
Probably had a straight white guy in the photo.
Posted on 11/10/23 at 9:27 am to newmexicotiger
First, "blackout coffee" has to be top 10 worst coffee company names - maybe why no one here has ever heard of them and everyone is confusing them with some other company
Second, it appears to me they are releasing whatever the fck news they are releasing so they can have the value of a controversy, a controversy intended to make up for that terrible name
Somebody might buy some of their coffee someday
Second, it appears to me they are releasing whatever the fck news they are releasing so they can have the value of a controversy, a controversy intended to make up for that terrible name
Somebody might buy some of their coffee someday
Posted on 11/10/23 at 9:28 am to newmexicotiger
How about they just sell crap coffee instead of taking sides?
Posted on 11/10/23 at 9:34 am to newmexicotiger
Why would anyone drink anything other than Community Cafe Special?
Posted on 11/10/23 at 9:36 am to TigerHemi
quote:
Is Blackout woke? I remember hearing about some woke tendencies awhile back.
Definitely not woke, they advertise on Bongino and have been pretty solid conservative no idea what the deal is here.
Posted on 11/10/23 at 9:37 am to JJJimmyJimJames
quote:
First, "blackout coffee" has to be top 10 worst coffee company names
When I googled them to find out what's going on the first half page was about Black Rifle.
Posted on 11/10/23 at 9:37 am to stout
I searched my inbox and I don't see anything since July. Maybe I never received it? This is the only image in that email. This can't possibly be it.
Posted on 11/10/23 at 9:38 am to White Bear
quote:
Why would anyone drink anything other than Community Cafe Special?
I don't know.
Community has the same prefix as Communism.
There might be a connection.
Posted on 11/10/23 at 9:38 am to newmexicotiger
quote:
It's important to stress that the image of soldiers used in our email was not just inappropriate, but fundamentally wrong and contradictory to everything we stand for.
Well, what was the photo? Hard to make a judgement without seeing it.
Posted on 11/10/23 at 9:39 am to White Bear
quote:
Why would anyone drink anything other than Community Cafe Special?
Everyone and their mother has some sort of coffee they're selling these days. What's worse is they're all more expensive than Community.
Posted on 11/10/23 at 9:42 am to White Bear
quote:
Why would anyone drink anything other than Community Cafe Special?
My favorite. Drinking a cup right now.
Posted on 11/10/23 at 9:44 am to White Bear
quote:Because Costco Rwandan..
Why would anyone drink anything other than Community Cafe Special?
Posted on 11/10/23 at 9:56 am to TigerHemi
quote:
Is Blackout woke?
Definitely not woke
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