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re: A Doctor at Cigna Said Her Bosses Pressured Her to Review Patients’ Cases Too Quickly.

Posted on 5/6/24 at 7:19 am to
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
57431 posts
Posted on 5/6/24 at 7:19 am to
quote:

In late 2020


Hmmm

Wonder what was happening then
Posted by Gravitiger
Member since Jun 2011
10444 posts
Posted on 5/6/24 at 7:19 am to
quote:

Insurance should cover whatever a physician or allied health professional recommends. Period. They should have no right to deny. But it’s not medical insurance anymore, it’s managed care.
Insurance should cover whatever they have contractually agreed to cover, assuming you have fulfilled your end of the contract by paying your premiums.
This post was edited on 5/6/24 at 7:21 am
Posted by StringedInstruments
Member since Oct 2013
18461 posts
Posted on 5/6/24 at 7:19 am to
quote:

For many it is the only way to get treatment. Not everyone can pay.


“Should have worked harder to afford better insurance.”

“Should have started an HSA at 19 to prepare for these situations.”

“Should be more concerned that the medical insurance guys can make money. They’re just trying to feed their families.”

“Should move to a socialist country if they want free shite. We have enough freeloaders around here!”

Posted by Pikes Peak Tiger
Colorado Springs
Member since Jun 2023
4024 posts
Posted on 5/6/24 at 7:21 am to
quote:

reviewing cases that nurses had flagged for denial or were unsure about



Problem number 1 here.
Posted by Gravitiger
Member since Jun 2011
10444 posts
Posted on 5/6/24 at 7:21 am to
quote:

“Should have worked harder to afford better insurance.”

“Should have started an HSA at 19 to prepare for these situations.”

“Should be more concerned that the medical insurance guys can make money. They’re just trying to feed their families.”

“Should move to a socialist country if they want free shite. We have enough freeloaders around here!”
What's your solution?
Posted by LSUfan4444
Member since Mar 2004
53961 posts
Posted on 5/6/24 at 7:22 am to
quote:

Insurance should cover whatever they have contractually agreed to cover, assuming you have fulfilled your end of the contract by paying your premiums.


Imagine getting in a car wreck and while the car is in the shop they suggest that updated after market rims and tires would increase gas mileage and add life to the car.

Posted by Flavius Belisarius
Member since Feb 2016
815 posts
Posted on 5/6/24 at 7:23 am to
quote:

It's not denying treatment, only coverage. A patient always has the option to receive and pay for treatment that insurance doesnt cover.




Are you a ‘medical director’ for BCBS? I’ve heard that boilerplate response hundreds of times.
Posted by Pikes Peak Tiger
Colorado Springs
Member since Jun 2023
4024 posts
Posted on 5/6/24 at 7:23 am to
quote:

It's not denying treatment, only coverage. A patient always has the option to receive and pay for treatment that insurance doesnt cover.


If my doc orders a test or procedure that he/she feels is warranted, and I pay my premiums, the insurance company should STFU and pay.

Posted by BluegrassBelle
RIP Hefty Lefty - 1981-2019
Member since Nov 2010
99247 posts
Posted on 5/6/24 at 7:23 am to
Can’t speak for other areas but while insurances can be a real pain in the arse, Cigna might be one of the worst. Their reimbursement rates are so low in our area that a ton of providers don’t even bother credentialing with them.

ETA: Unfortunately they’re going to merge with Humana. That’s going to be a shitshow.
This post was edited on 5/6/24 at 7:26 am
Posted by StringedInstruments
Member since Oct 2013
18461 posts
Posted on 5/6/24 at 7:27 am to
quote:

What's your solution?


Insurance companies should follow the recommendation of the board certified doctors actually treating the patient.
Posted by StringedInstruments
Member since Oct 2013
18461 posts
Posted on 5/6/24 at 7:28 am to
quote:

Imagine getting in a car wreck and while the car is in the shop they suggest that updated after market rims and tires would increase gas mileage and add life to the car.


Simple Jack energy.
Posted by LSUfan4444
Member since Mar 2004
53961 posts
Posted on 5/6/24 at 7:29 am to
quote:

I’ve heard that boilerplate response hundreds of times.


Thats because it's true. The US doesnt just have the most expensive healthcare system in the world, we have the worst outcomes of any high income nation at the highest cost.

This is like blaming failures for the NY Yankees on a lack of spending.

People in this country already don't have enough vested stake in their healthcare or conditions but continually point the finger at other people and expect someone else to pay for things that don't actually improve their condition.
Posted by LSUfan4444
Member since Mar 2004
53961 posts
Posted on 5/6/24 at 7:32 am to
quote:

If my doc orders a test or procedure that he/she feels is warranted,


So, if your doctor orders something that he profits from, then someone else pays for regardless of effectiveness, that should be enough?

People are so much more fiscally liberal than they realize.

Just gimme shite someone else pays for and I am good.
Posted by SoFla Tideroller
South Florida
Member since Apr 2010
30243 posts
Posted on 5/6/24 at 7:33 am to
Probably what we ought to do is continue to throw hundreds of billions of government dollars into the health care industry. That ought to bring costs under control...
Posted by TigerMan327
Elsewhere
Member since Feb 2011
5200 posts
Posted on 5/6/24 at 7:34 am to
This article actually makes it seem nurses and doctors review every claim was is completely untrue.

They hire kids off the street to check claims and send denials. A nurse/DR probably doesn’t see it til the decision is appealed.

Like stated already some insurances are reverting to AI and programs to auto deny. Insurances are not your friend
Posted by Hoops
LA
Member since Jan 2013
6560 posts
Posted on 5/6/24 at 7:34 am to
This is why I tell all my patients to make insurance give multiple refusals before giving up
Posted by Gravitiger
Member since Jun 2011
10444 posts
Posted on 5/6/24 at 7:35 am to
quote:

Imagine getting in a car wreck and while the car is in the shop they suggest that updated after market rims and tires would increase gas mileage and add life to the car.
Car shops recommend unnecessary shite all the time, just like doctors. Imagine being able to say, "No thanks."
This post was edited on 5/6/24 at 7:42 am
Posted by LSUfan4444
Member since Mar 2004
53961 posts
Posted on 5/6/24 at 7:36 am to
quote:

This article actually makes it seem nurses and doctors review every claim was is completely untrue.


I don't think the article is referring to claims, it's referring to prior authorization for services.
Posted by Gravitiger
Member since Jun 2011
10444 posts
Posted on 5/6/24 at 7:36 am to
quote:

Insurance companies should follow the recommendation of the board certified doctors actually treating the patient.
Even if the policy that the person paid for explicitly doesn't cover that treatment?

What if two reasonable board certified doctors actually treating the patient disagree?
This post was edited on 5/6/24 at 7:56 am
Posted by supadave3
Houston, TX
Member since Dec 2005
30286 posts
Posted on 5/6/24 at 7:37 am to
quote:

People in this country already don't have enough vested stake in their healthcare or conditions but continually point the finger at other people and expect someone else to pay for things that don't actually improve their condition.


This isn’t a loaded question because I’m one of those that are pretty ignorant about it. I agree with the posters here that say if it’s meets the criteria of a partnered doc, it should be covered.

What’s your solution?
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