re: United CEO Doubles down in passenger situation - screw the doctor -

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Just saw the video Kate last night. That Doc seemed pretty spastic and unstable (at least by the time passengers were filming), but I don't see how United could have handled this worse from a business/PR perspective. There must have been some college kid or other leisure traveller willing to give up a seat. Or they could have sweetened the deal. Hell Delta gave me a $1100 to take a bump from a flight from Sea-Tac to Atlanta years ago. And I was just flying from home to my parents for the holidays. They couldn't try to accommodate a clearly highly-strung physician.

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Precisely.

The guy IS a spastic. You don't have to want to be friends with the guy or think he was totally right.

But if you are a reasonable, logical person, you do look at it and think "man, you know dragging a bloody body off of a plane because you wanted to oust a guy from a non-overbooked flight in order to put your own employee in his seat to save some money is a very, very bad look and they probably should have kept going up on the voucher offer instead of stopping at $800."