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Started By
Message
Owners of KITCHENAID dishwashers made after 2015!! Info about serious issue.
Posted on 1/24/21 at 1:18 pm
Posted on 1/24/21 at 1:18 pm
Lately I'm seeing about one kitchenaid dishwasher a week that gets an error and shuts down or has a leak.
The leak is caused by a bad seal at the diverter. The fix from Kitchenaid(whirlpool) is to replace the entire sump assembly. Which would cost about $400 for a professional to do.
I have found they make a seal which seals better than factory and only requires changing the seal itself or maybe the diverter too if the damage is bad. (This is a repair you can diy really easy)
If you right now own a kitchenaid dishwasher. You need to take off the bottom panel and inspect for leaks. Most people with slab houses have dishwashers over concrete the leak may ruin your cabinets before you see evidence of it
This is really common and some in the repair community feel it should be a recall. (I'll get into a similar issue with all modern GE dishwashers in a later post)
I have a kitchenaid dishwasher personally. I haven't inspected it in a few months. I'll check it now and get pics to better describe what I'm talking about.
Though even IF you have no issues with your kitchenaid (or high end Kenmore) dishwasher, you really should inspect it as it takes no tools to remove the panel on 99% of them and again. I'm seeing 5-6 of these a month. This is getting really common.
The leak is caused by a bad seal at the diverter. The fix from Kitchenaid(whirlpool) is to replace the entire sump assembly. Which would cost about $400 for a professional to do.
I have found they make a seal which seals better than factory and only requires changing the seal itself or maybe the diverter too if the damage is bad. (This is a repair you can diy really easy)
If you right now own a kitchenaid dishwasher. You need to take off the bottom panel and inspect for leaks. Most people with slab houses have dishwashers over concrete the leak may ruin your cabinets before you see evidence of it
This is really common and some in the repair community feel it should be a recall. (I'll get into a similar issue with all modern GE dishwashers in a later post)
I have a kitchenaid dishwasher personally. I haven't inspected it in a few months. I'll check it now and get pics to better describe what I'm talking about.
Though even IF you have no issues with your kitchenaid (or high end Kenmore) dishwasher, you really should inspect it as it takes no tools to remove the panel on 99% of them and again. I'm seeing 5-6 of these a month. This is getting really common.
This post was edited on 1/24/21 at 1:19 pm
8
Posted on 1/24/21 at 1:27 pm to Napoleon
Thanks for posting, I have two of them. Out of curiosity, what changed in the design after 2015?
Posted on 1/24/21 at 1:41 pm to Napoleon
So taking my advice. I checked my machine and here's how to check yours.
It mainly affects the year range with handles like this.
There are two clasps at the bottom with a butter knife turn 1/4 left and pull out.
Look under the middle of the machine. If it's dry. You're good to go. Put it back together.
Luckily. I'm dry. ..
If you were leaking. The water would be coming from this "white box". It's the diverter. Because modern dishwasher pumps aren't powerful enough to run all the jets at once. The water is divertered in cycle.
It mainly affects the year range with handles like this.
There are two clasps at the bottom with a butter knife turn 1/4 left and pull out.
Look under the middle of the machine. If it's dry. You're good to go. Put it back together.
Luckily. I'm dry. ..
If you were leaking. The water would be coming from this "white box". It's the diverter. Because modern dishwasher pumps aren't powerful enough to run all the jets at once. The water is divertered in cycle.
Posted on 1/24/21 at 1:41 pm to jrobic4
New diverter design.
Posted on 1/24/21 at 2:52 pm to Napoleon
Great. That what I have.
Do you have the seal part number to order?
Do you have the seal part number to order?
Posted on 1/24/21 at 3:26 pm to bbvdd
W10195677
Goes here
Goes here
This post was edited on 1/24/21 at 3:28 pm
Posted on 1/24/21 at 4:05 pm to Napoleon
Thank you sir
Posted on 1/24/21 at 4:56 pm to Napoleon
I took off my black panel.......no leaks. Thanks. There’s a lot of foam and fiber insulation attached to the panel that seemed to have some resistance when I pulled it off. How does it fit back in there?
Posted on 1/24/21 at 5:43 pm to Napoleon
Thanks for the heads up.
Related question - is there a brand of dishwashers that is the equivalent of the Speed Queen washing machine?
Related question - is there a brand of dishwashers that is the equivalent of the Speed Queen washing machine?
Posted on 1/24/21 at 6:12 pm to Napoleon
I replaced a 14 year old frigidaire dishwasher yesterday. Took off front panel, unscrewed countertop anchors, slid out a bit. Some sensor? with wire going to i,t in bottom was leaking. tried to tighten by hand, just spins. Replaced with a whirlpool model. Took me 4 hours to pull old one out, go buy new one and install.
Probably should have paid a professional. But, the wife gets all giddy when I do shite myself. Like replacing a ceiling fan and hot water tank in the past 3 months.
Probably should have paid a professional. But, the wife gets all giddy when I do shite myself. Like replacing a ceiling fan and hot water tank in the past 3 months.
Posted on 1/24/21 at 7:11 pm to Unobtanium
No. I can't think of any machine that is really heads and shoulders above the rest.
Posted on 1/24/21 at 7:26 pm to Napoleon
Wonderful. Have a Kitchenaid dishwasher being delivered next Saturday.
Posted on 1/24/21 at 9:47 pm to Napoleon
This exact thing just happened to me. Kitchen aid Dishwasher leaked when running. Resource man said I needed a whole new motor $500 and out of stock till April due to COVID.
Just got a new dishwasher after waiting 3 weeks. Luckily I caught it before it rooted my subfloor (ruined my hardwood and underlayment)
ETA: mine was a 2013 kitchen aid. Just got a new one that now has a sensor if it leaks.
Just got a new dishwasher after waiting 3 weeks. Luckily I caught it before it rooted my subfloor (ruined my hardwood and underlayment)
ETA: mine was a 2013 kitchen aid. Just got a new one that now has a sensor if it leaks.
This post was edited on 1/24/21 at 9:49 pm
Posted on 1/25/21 at 11:45 am to Napoleon
quote:
No. I can't think of any machine that is really heads and shoulders above the rest.
I've been researching a lot and came to the same conclusion. Sad state of affairs IMO.
I have a GE top controls dishwasher that does this:
Electronics light up as normal. Close dishwasher. Select Cycle. After a few seconds, we hear "Beep, beep, beep". It never starts the cycle.
My research indicates that it thinks it isn't closed all the way, so I replaced the little door latch, but it didn't help.
Any advice before I just throw it away and buy another one that will fail in five years?
Posted on 1/28/21 at 11:51 am to BornCritic
Oh this is my next thread. It's the heating element. It's a design flaw allowing it to leak and trip the built in gfci. I did three last month.
Posted on 2/1/21 at 10:39 am to Napoleon
Just a bump to tell you thanks Napoleon.
Replaced the part y-day. Looking at the old one it was really starting to deteriorate and likely would have been leaking in the near future.
Was easy to replace.
Replaced the part y-day. Looking at the old one it was really starting to deteriorate and likely would have been leaking in the near future.
Was easy to replace.
Posted on 2/1/21 at 2:07 pm to bbvdd
Any idea if the defect has been mitigated on newer models? Mine is only a few months old.
Posted on 3/19/21 at 5:20 pm to Napoleon
Thanks for this thread. I was standing in the kitchen this afternoon and assumed my boys splashed water around the sink. I started digging and found it was coming from under my kitchenaid and the exact diverter piece described below.
Looks like the water was being channeled into the grout and out the front of the dishwasher. All the areas behind and around have no evidence of the stank water having been there. I left an obvious residue area and path.
New gasket on order. Lots of paper plates until Tuesday when it arrives.
Looks like the water was being channeled into the grout and out the front of the dishwasher. All the areas behind and around have no evidence of the stank water having been there. I left an obvious residue area and path.
New gasket on order. Lots of paper plates until Tuesday when it arrives.
Posted on 3/19/21 at 5:28 pm to Napoleon
I just left Home Depot earlier empty handed because they had no Kitchenaids in stock. I was actually planning to go to Lowe’s in the morning to get one (online says it’s available for pickup). And now I stumble upon this resurrected thread.
Should I pick another brand?
Bosch is completely out until May or even longer on many models with no anticipated timeline of availability.
Should I pick another brand?
Bosch is completely out until May or even longer on many models with no anticipated timeline of availability.
This post was edited on 3/19/21 at 5:30 pm
Posted on 3/19/21 at 5:36 pm to habz007
I can say I've had this Kitchenaid for 5 years or so now and do love it. I had a Samsung before and learned the Samsung lesson hard. (I fixed that thing at LEAST 50 times...not being hyperbolic) This is the first issue I have had and it is a $9 15 minute fix. I suppose I'm lucky that it doesn't seem to have caused any real damage. I might have a different opinion if it had.
Before that I had a builder special GE that sounded like Uncle Buck's car.
Before that I had a builder special GE that sounded like Uncle Buck's car.
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