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Unable to play video this channel is not part of your package sec +

Posted on 4/11/21 at 10:06 am
Posted by CE Tiger
Metairie
Member since Jan 2008
41782 posts
Posted on 4/11/21 at 10:06 am
Father in law called saying his ESPN+ won’t let him
Watch games since he gets the above error message. Anybody know how to fix this . ESPN+ works for everything else except Sec+ content.
Posted by TigerLunatik
Baton Rouge, LA
Member since Jan 2005
97618 posts
Posted on 4/11/21 at 10:07 am to
Does he have the SEC Network as part of his cable/satellite package? SECN+ is not included with the ESPN+ subscription.
Posted by Nutriaitch
Montegut
Member since Apr 2008
9619 posts
Posted on 4/11/21 at 10:07 am to
log out and log bag in

happens to me every couple months or so.
Posted by The Boat
Member since Oct 2008
171457 posts
Posted on 4/11/21 at 10:08 am to
Does he have cable? If he gets SEC network he can watch every game on the watchESPN website or app with his provider login

You don’t have to go through ESPN+
Posted by Tiger JED
Texas
Member since Jul 2005
1787 posts
Posted on 4/11/21 at 10:08 am to
If he’s on a Firestick, I have been getting this error during baseball season. Log out of ESPN app and log back in - that has worked for me
Posted by CE Tiger
Metairie
Member since Jan 2008
41782 posts
Posted on 4/11/21 at 10:15 am to
Just logged out changed password and logged back in and still not working
Posted by CE Tiger
Metairie
Member since Jan 2008
41782 posts
Posted on 4/11/21 at 10:16 am to
It’s a Sony smart tv through the espn app on the App Store
Posted by CE Tiger
Metairie
Member since Jan 2008
41782 posts
Posted on 4/11/21 at 10:25 am to
He has directtv I logged in with my AT&T tv and it worked ....
This post was edited on 4/11/21 at 10:26 am
Posted by Bill W Tiger
LSU Alumnus
Member since May 2008
1427 posts
Posted on 4/11/21 at 10:32 am to
Needs to go to LINK and find the game and click on Watch Game...it works for me!
Posted by supersaints9
Colleyville,Tx
Member since Dec 2009
15897 posts
Posted on 4/11/21 at 10:55 am to
Mine gave me the same message. I just retried it a couple of times and it worked. I have the ESPN app on my fire stick . It will originally ask you what your cable provider is and then prompt you to put in your user ID and passcode for your cable provider
This post was edited on 4/11/21 at 10:57 am
Posted by tigerfan182
Franklin, Tn
Member since Sep 2009
2779 posts
Posted on 4/11/21 at 11:03 am to
I have to use the Sony remote not my cable remote. Sony remote to ESPN app.
Posted by weadjust
Member since Aug 2012
15480 posts
Posted on 4/11/21 at 11:08 am to
My dad was clicking on the ESPN+ instead of clicking on Browse>Channels>SEC+>Game

If you select ESPN+ your tv provider login will be denied every time and requires a ESPN+ subscription. If you select browse and go to SEC+ your tv provider login should work.

Posted by LSUJCC
Baton Rouge, LA
Member since Aug 2014
212 posts
Posted on 4/11/21 at 11:24 am to
My mom and a friend of mine are both having the same issue. They both have DirectTV and have reached out about the problem. DirectTV says it’s an ESPN+ issue. ESPN says it’s a DirectTV issue. No one can figure out the issue. I have YouTube TV and I am not having this issue.
This post was edited on 4/11/21 at 11:25 am
Posted by CE Tiger
Metairie
Member since Jan 2008
41782 posts
Posted on 4/11/21 at 11:30 am to
Thanks I’m sure that’s the issue
Posted by LSU Tigershark
10,000 posts
Member since Dec 2007
10564 posts
Posted on 4/11/21 at 1:56 pm to
My parents haven't been able to access any SEC+ games and they have Directv. They're able to access games labeled ESPN3, but not SECN, ESPN+,or SECN+. I know they shouldn't get ESPN+ because they don't have the extra subscription. They should be able to get all of the SECN/SECN+ games, as they have SEC on their regular channels.

They get an error message that says:
"Unable to play video
0033:The customer is not authorized for the content requested"
Posted by mikelbr
Baton Rouge
Member since Apr 2008
48516 posts
Posted on 4/11/21 at 2:20 pm to
He needs to activate on a phone that is not on the home wifi. Turn off wifi on the phone and activate the account via cell signal. Trust me.
This is by design but so many people don't realize why. Espn validates the wifi network to subscriber account.
This post was edited on 4/11/21 at 2:23 pm
Posted by tigersbh
Baton Rouge
Member since Oct 2005
11942 posts
Posted on 4/11/21 at 2:29 pm to
quote:

Unable to play video


Count your blessings.
Posted by Odysseus32
Member since Dec 2009
8441 posts
Posted on 4/11/21 at 2:46 pm to
WatchESPN was already convoluted enough back in the day, and they somehow made it less intuitive by merging it with the general ESPN app.

I don't watch things that require me to open that app. It really sucks, but I'd rather listen to the radio than have to deal with that shite.

The day major programming goes to ESPN+ is the day I find something better to do with my time.
Posted by kew48
Covington Louisiana
Member since Sep 2006
1309 posts
Posted on 4/11/21 at 3:26 pm to
My TV does the same thing every so often. Just have to go back to the selection and retry - works every time for me !
Posted by rickyh
Positiger Nation
Member since Dec 2003
12679 posts
Posted on 4/11/21 at 4:23 pm to
Go to ESPN. Click to top options go all the way to the cog at the top next to browse. Log out and go to activate. a code will pop up. Go to your computer and go to activate ESPN if you have Direct TV you choose whatever provider you use. Put in code and click continue to activate.
This post was edited on 4/12/21 at 11:27 am
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