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Anyone's TDA account giving wrong info?

Posted on 2/4/21 at 8:47 am
Posted by GREENHEAD22
Member since Nov 2009
20039 posts
Posted on 2/4/21 at 8:47 am
When I go to Positions it is giving the wrong purchase prices showing losses. However when I go to order history it is showing the correct purchase prices.

TDA has been glitching a ton the past week.
Posted by JDPndahizzy
JDP
Member since Nov 2013
6795 posts
Posted on 2/4/21 at 8:48 am to
That sounds scary as frick!
Posted by deaconjones35
Thibodaux
Member since Sep 2009
9862 posts
Posted on 2/4/21 at 8:48 am to
It just sent me a notification that PINS hit $79. Yeah, it hit $79 last night. A little late on that one.
Posted by SeaPickle
Thibodaux
Member since May 2011
3157 posts
Posted on 2/4/21 at 8:50 am to
My TDA price alerts have been delayed also. This has been going on for a week or so now. Customer service didnt have an answer
This post was edited on 2/4/21 at 8:51 am
Posted by SLafourche07
Member since Feb 2008
9965 posts
Posted on 2/4/21 at 8:50 am to
My Schwab account balance is telling me I’m not a millionaire but I feel like that’s incorrect. Weird.
Posted by GREENHEAD22
Member since Nov 2009
20039 posts
Posted on 2/4/21 at 8:51 am to
It's a fricking 2hr wait to get anyone on the phone.

Now it is showing cash balance all over the place
WTF
Posted by ReadyPlayer1
Clown World
Member since Oct 2020
1082 posts
Posted on 2/4/21 at 9:02 am to
My TD Ameritrade app and think or swim app and think or swim on laptop are all working fine.
They recently had an update on both the Android apps if you haven't updated yet.
Posted by jchamil
Member since Nov 2009
17939 posts
Posted on 2/4/21 at 9:03 am to
I thought I would have a hold on some money I deposited released this morning, I'm a little pissed there is still a hold on it. It's cleared my bank account already
Posted by ReadyPlayer1
Clown World
Member since Oct 2020
1082 posts
Posted on 2/4/21 at 9:05 am to
quote:

It just sent me a notification that PINS hit $79. Yeah, it hit $79 last night. A little late on that one.


I think the alerts only work during normal trading hours not AH. I may be wrong but believe that to be the case.
Posted by xxTIMMYxx
Member since Aug 2019
17562 posts
Posted on 2/4/21 at 9:14 am to
It comes through in Chinese for me sometimes
Posted by ReadyPlayer1
Clown World
Member since Oct 2020
1082 posts
Posted on 2/4/21 at 9:16 am to
quote:

I thought I would have a hold on some money I deposited released this morning, I'm a little pissed there is still a hold on it. It's cleared my bank account already


Just moved my old 401k to an IRA with TD. It showed up in my account last Thursday and didn't clear until yesterday ( Wednesday )
Posted by WestSideTiger
Baton Rouge
Member since Jan 2004
4356 posts
Posted on 2/4/21 at 9:21 am to
If you just added shares it may not show the correct average until tomorrow in the app. Their website will likely show it correctly. It’s annoying. I’ve been using an avg price calculator as a workaround.

Posted by The Melt
Metairie
Member since Apr 2018
984 posts
Posted on 2/4/21 at 9:23 am to
It did that to me last week. The next day it showed the correct dollar-cost averages.
Posted by skewbs
Member since Apr 2008
2134 posts
Posted on 2/4/21 at 9:30 am to
quote:

It comes through in Chinese for me sometimes


LOL yep, I get this on TDA sometimes too. It happens mostly on my home / landing page when I first open the site, but then when I refresh or click on another area it goes away. That's the only error I've seen though. None of this other craziness y'all speak of.
Posted by Nguyener
Kame House
Member since Mar 2013
21057 posts
Posted on 2/4/21 at 9:34 am to
E*TRADE having all kinds of glitch issues today as well
Posted by caill430
Da Dirty Dell
Member since Jul 2005
1221 posts
Posted on 2/4/21 at 9:38 am to
Same thing is going on with a transfer and my current balance.
Posted by Fat Bastard
2024 NFL pick'em champion
Member since Mar 2009
81962 posts
Posted on 2/4/21 at 9:49 am to
NO
Posted by Ford Frenzy
337 posts
Member since Aug 2010
6876 posts
Posted on 2/4/21 at 10:07 am to
Are you sure it's not from wash sales?
Posted by GREENHEAD22
Member since Nov 2009
20039 posts
Posted on 2/22/21 at 9:35 am to
So maybe I am just missing something but on a handful of stocks it is showing a much higher Cost per Share and a loss on my Positions page. However when I review my Orders the purchase price of these stocks is no where near what is it saying the Cost per Share is. Also my Cost Basis is showing it different as well.

Anyone else having this issue or is this normal and I am missing something?
Posted by ReadyPlayer1
Clown World
Member since Oct 2020
1082 posts
Posted on 2/22/21 at 10:29 am to
What are you looking at ? Online, TD app, think or swim app, think or swim computer program ?
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