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Why does USPS suck so bad?

Posted on 9/8/23 at 5:33 pm
Posted by NorthTxLSU
Dallas to Austin
Member since Nov 2018
12080 posts
Posted on 9/8/23 at 5:33 pm
Waited for a package for 2 weeks (came from overseas), finally got to my local facility and it sat there for 2 days before I got a notification this morning that it was being sent back to the sender. This was because the zip code was off by 1 digit, a typo.

Went to try to pick it off after work and the fricker was already gone. Oh, and there’s no way to intercept it either.

1. Why the frick can’t they take 10 seconds to verify the address in whatever system they use?

2. Even if it was so wrong that it couldn’t be verified, why cant they contact the person and at least give them a day to pick it up before sending back?

3. How many packages are they sending back a day? Imagine all the mail that gets sent with 1 wrong letter/number.


They’ve lost my packages and fricked up deliveries continuously, and the people working there are never any help. Absolutely worthless carrier.
Posted by poncho villa
DALLAS
Member since Jul 2010
18234 posts
Posted on 9/8/23 at 5:36 pm to
It’s the government. They don’t do anything right other than spend money
Posted by chryso
Baton Rouge
Member since Jul 2008
13031 posts
Posted on 9/8/23 at 5:37 pm to
So it's their fault you can't type a zipcode?
Posted by GreenRockTiger
vortex to the whirlpool of despair
Member since Jun 2020
52851 posts
Posted on 9/8/23 at 5:37 pm to
They are terrible, but I can’t think of any other delivery service that’s much better
Posted by LegendInMyMind
Member since Apr 2019
65700 posts
Posted on 9/8/23 at 5:37 pm to
I may be the exception, but over time I have had many more issues with UPS than the USPS. Maybe I'm just lucky.
Posted by magildachunks
Member since Oct 2006
34139 posts
Posted on 9/8/23 at 5:39 pm to
I never have a problem with USPS. Usually, they deliver my packages earlier than expected.

FedEx is the worst. Package will sit on their truck for days saying "Out for Delivery".

And it's not their fault that you or whoever sent it messed up on that end and put the wrong address on the package. And it's not their responsibility to figure out what was meant by the sender. It's their responsibility to make sure the package isn't delivered to the wrong person.


Pay more attention next time.
Posted by SwampBooty
Sulphur, LA
Member since Sep 2015
766 posts
Posted on 9/8/23 at 5:43 pm to
I ordered a scope on tax free from Simmons in north LA shipped to Sulphur, LA. FedEx somehow managed to get it to Memphis and now California and unable to locate it. I’m beyond pissed considering every package is scanned and should damn near dumb down your fricking job as a FedEx employee on where an item should end up.

I wish I had USPS
Posted by Walt OReilly
Poplarville, MS
Member since Oct 2005
124694 posts
Posted on 9/8/23 at 5:45 pm to
I know why

I’m sure you could figure it out
Posted by LemmyLives
Texas
Member since Mar 2019
9901 posts
Posted on 9/8/23 at 5:46 pm to
quote:

1. Why the frick can’t they take 10 seconds to verify the address in whatever system they use?

The problem is that it came from overseas. The French post office, for instance, wouldn't have any idea how many digits are in US zip codes. I presume you've seen some of the post codes from other countries and how comparatively complicated they are.

Did it go to the post office for your zip code? I'm curious how it could have with the missing digit.

I commiserate. My old, tiny arse USPS PO where I used to live was fine. My new address about six miles away uses a different post office/zip code. Why the hell it takes three and a half weeks to get local mail forwarded from my old address, I have no idea.

Posted by DesScorp
Alabama
Member since Sep 2017
8362 posts
Posted on 9/8/23 at 5:46 pm to
quote:

never have a problem with USPS. Usually, they deliver my packages earlier than expected


Yep, same. Maybe it’s the area y’all live in, but the postal folk have always been good where I live.
Posted by LemmyLives
Texas
Member since Mar 2019
9901 posts
Posted on 9/8/23 at 5:50 pm to
quote:

Package will sit on their truck for days saying "Out for Delivery"


The drivers are contractors, not employees. Next time you see the truck, there's usually somewhere on the truck where it indicates who the actual operator of the truck is. Complain directly to the contractor.

UPS has generally been the least reliable and most frustrating (yes, even over USPS) for most of my life, in multiple locations. However, the driver on my old route busted his arse, I don't think he was ever not jogging. I watched that guy lose 40-50 pounds during COVID
Posted by LemmyLives
Texas
Member since Mar 2019
9901 posts
Posted on 9/8/23 at 5:51 pm to
quote:

but the postal folk have always been good where I live.


The smaller the town, the better they usually are. A lot of the older employees are veterans.
Posted by NorthTxLSU
Dallas to Austin
Member since Nov 2018
12080 posts
Posted on 9/8/23 at 5:55 pm to
quote:

Did it go to the post office for your zip code? I'm curious how it could have with the missing digit.


It was my old zip code, which is 1 digit at the end different than my new one (moved 5 minutes away).

The smart asses saying “type the right zip code” are purposely being obtuse, my problem is the absurdity of it ending up where it needed to and being sent back immediately before I could even grab it
Posted by magildachunks
Member since Oct 2006
34139 posts
Posted on 9/8/23 at 5:59 pm to
quote:

my problem is the absurdity of it ending up where it needed to and being sent back immediately before I could even grab it



It didn't end up where it was supposed to though.

It ended up at the wrong Post Office with an address that doesn't exist in that zip code.

They did the right thing, you messed up.


Posted by WB Davis
Member since May 2018
2327 posts
Posted on 9/8/23 at 6:01 pm to
While they may deliver late more often than UPS or FedEx, USPS always gets it there without charging bogus fees.

We get far more big-time screw-ups with UPS and FedEx.

UPS has returned packages as undeliverable, charged two-way shipping fees, and tacked on correction fees when customers typo their last name by a single letter.
This post was edited on 9/8/23 at 6:03 pm
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
129853 posts
Posted on 9/8/23 at 6:05 pm to
Government service
Posted by MRTigerFan
Baton Rouge
Member since Sep 2008
5261 posts
Posted on 9/8/23 at 6:05 pm to
quote:

It’s the government. They don’t do anything right other than spend money

They don't even spend money right.
Posted by LemmyLives
Texas
Member since Mar 2019
9901 posts
Posted on 9/8/23 at 6:09 pm to
quote:

being sent back immediately

The package may have been there longer than you thought. You can get inaccurate tracking data, particularly when packages are being transferred between carriers. For instance, some packages will be picked up by Fedex but delivered by USPS, it's called SmartPost. This means that I see a "delivered" date of Monday, but that means it was delivered to my local post office, and may not be delivered to me until Thursday.

It would seem a complete waste of money to return a package to sender that's overseas, but consider that the plane is flying whether your package is on it or not, so it doesn't move the needle much. Is that United flight carrying 1,100 pounds of mail to Brussels, or is it 1,115? Who cares?

I hope it wasn't time sensitive. Not that I get a lot of international mail, but I would always opt for DHL/FedEx over a European Post office to transfer it to the USPS. If it's not cost prohibitive, of course. Somehow, the junk electronic crap I get from China always gets delivered, and usually early, through USPS.
Posted by NorthTxLSU
Dallas to Austin
Member since Nov 2018
12080 posts
Posted on 9/8/23 at 6:09 pm to
quote:

They did the right thing, you messed up.


I messed up but I can’t agree with you they did they right thing.

It’s absurd that they can’t take 10 seconds to verify the address. I could pull up Apple maps and the destination will auto fill with the street name and address.

It’s also absurd that it was 10 minutes away from me for 2 days and I didn’t even get a chance to pick it up.

Argue with a wall
Posted by tigeraddict
Baton Rouge
Member since Mar 2007
13212 posts
Posted on 9/8/23 at 6:11 pm to
Run like a well run government agency……
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