Bose Soundlink - Please help.

Is her phone still connected while you're trying to connect?

Take a look at this troubleshooting video for pairing a Pixel 6.

One, restart the phone. Two, use reset Bluetooth feature. Three, clear Bluetooth cache and storage. And more in the video and the comments (where good info often resides). .



I'd also make triple sure wife's phone is not still paired to it. I drove myself crazy trying to pair a phone to a Bose, which had been connected to it for years, until I figured out that I had briefly paired an iPad to it and they were still connected.

I think ... just because she is not there does not mean the Bose is not still "paired" with her phone in its memory that may allow only one device to be paired at a time.

Look up the specific instructions for your device in the Bose troubleshooting section for Bluetooth pairing. Here is an example for my device.

From Bose:

Clear your Bose product memory of previously-connected Bluetooth® devices.

Your Bose product remembers the last several devices it connected to so it can quickly reconnect to them. In case there is an issue with the device memory, clear it and then try to reconnect the device. For more info, see Clearing the product memory of paired Bluetooth® devices and Connecting a Bluetooth® device.

To clear the Bose memory of paired devices:

On the button pad or the remote control, press and hold the Bluetooth|AUX button for 10 seconds until the Bluetooth light blinks white twice.