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Directv HBO Ondemand Error Code 5
Posted on 1/16/18 at 3:03 pm
Posted on 1/16/18 at 3:03 pm
Every time I try to watch anything on HBO ondemand, I get errors. This has been going on since around May of last year. It is such a problem that we usually don't even try to use it but when we do the problem is still there. Right now, it will tell me that it is "Preparing for Playback" then will end up with "Error Code 5" I have called Directv a couple of times for it and they just say it is a "known problem" that they are working on. Anyone have this problem with suggestions to fix? I really don't want to be on the phone with them for hours again just to have them tell me its a known problem, they'll reset everything, then I can't use the feature for x amount of hours since it was just reset...
If it helps, I have Genie Gen 3 and 4K genie mini.
If it helps, I have Genie Gen 3 and 4K genie mini.
2
Posted on 1/16/18 at 4:42 pm to lawless
I seldom watch a HBO shows or movies using my Directv receiver. HBO Go on the Roku has everything from HBO on demand.
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