Started By
Message

Arkansas Woman, Stuck In Her Car Under Water, Dies As 911 Operator Mocks Her

Posted on 8/30/19 at 7:54 pm
Posted by OweO
Plaquemine, La
Member since Sep 2009
114105 posts
Posted on 8/30/19 at 7:54 pm
quote:

Debbie Stevens was out delivering newspapers in Fort Smith, Arkansas when floodwaters in the riverfront town swept up her car. A distraught Stevens called 911 for help.

Instead of receiving help, she was mocked by the 911 operator, who told a panicked Stevens "You're not going to die. I don't know why you're freaking out" as water slowly filled her car. Stevens later drowned.


quote:

Police released audio of the disturbing 911 call Friday but not the name of the dispatcher. Stevens can be heard pleading for help, repeatedly saying, "Please help me. I don't wanna die."

The 911 dispatcher replied to Stevens in a mocking tone, flippantly telling her authorities will get there when they get there.

Dispatcher: "You're not going to die. I don't know why you're freaking out. It's OK. I know the water level is high."
Stevens: "I'm scared. I'm sorry."
Dispatcher: "I understand that, but you freaking out — doing nothing but losing your oxygen up in there, so calm down."
Stevens: "When are they going to be here?"
Dispatcher: "As soon as they get there."

At one point the 911 operator berates Stevens for driving into the water. Stevens: "I'm scared. I've never had anything like this happen to me before."
Dispatcher: "This will teach you next time don't drive in the water."
Stevens: "Couldn't see it, ma'am. I'm sorry, or I wouldn't have."
Dispatcher: "I don't see how you didn't see it. You had to go right over it, so."

The full audio of the 911 call and police bodycam footage can be viewed in the video below, but a warning to readers, some might find it disturbing.


LINK

I read the article first and my opinion changed after listening to the call.

After you listen to the audio, do you think the operator is mocking her? Is this a poorly titled article?

Here is a photo of the woman who drowned and the 911 dispatcher.



911 dispatcher on the right.
This post was edited on 9/1/19 at 12:11 am
Posted by Tigerbait357
Member since Jun 2011
67981 posts
Posted on 8/30/19 at 7:57 pm to
Dispatcher was coming across as a bitch with those extra comments

Even if the woman was an idiot
This post was edited on 8/30/19 at 8:24 pm
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68425 posts
Posted on 8/30/19 at 7:58 pm to
From reading it, the only part I disagree with is her telling her that will teach her a lesson.

Sounds like she is trying to calm her down
Posted by Birdie225
Bottom of the map
Member since Mar 2007
2077 posts
Posted on 8/30/19 at 7:59 pm to
Karma is a bitch. And I hope she meets her.
Posted by Jizzy08
Member since Aug 2008
11257 posts
Posted on 8/30/19 at 8:07 pm to
How I pictured the operator to look like:

Posted by Ricardo
Member since Sep 2016
4926 posts
Posted on 8/30/19 at 8:27 pm to
(no message)
This post was edited on 6/14/20 at 10:50 pm
Posted by InwardJim
Member since Dec 2018
656 posts
Posted on 8/30/19 at 8:33 pm to
It was the operator's last day too...yikes.
Posted by JPinLondon
not in London (currently NW Ohio)
Member since Nov 2006
7855 posts
Posted on 8/30/19 at 8:33 pm to
I'm sure I don't need to tell the OT this, but if trapped in a car filling with water, you should spend 100% of your time and effort on calmly deciding and executing an exit...

and 0% of your time/brainpower on calling 911.
Posted by Ghost of Colby
Alberta, overlooking B.C.
Member since Jan 2009
11389 posts
Posted on 8/30/19 at 8:37 pm to
The 911 Operator was on her last day on the job. She DGAF and someone died. Sheriff’s Department is circling the wagons so nothing will happen.
Posted by oreeg
Baton Rouge
Member since Mar 2006
5285 posts
Posted on 8/30/19 at 8:39 pm to
quote:

Stevens: "When are they going to be here?"

Dispatcher: "As soon as they get there."


That’s the biggest dickhead, yet alpha, response a 911 dispatcher can respond with.
Posted by LSUGrrrl
Frisco, TX
Member since Jul 2007
33548 posts
Posted on 8/30/19 at 8:51 pm to
I just listened to entire call and watched the entire body cam video (x5speed in middle where nothing happened). Main issues:

1) Victim couldn’t give exact location BUT clearly stated multiple times she was on back left side behind the apartments where the road came to a dead end and was surrounded by trees. The information was not given to authorities promptly or it wasn’t clear because it wasn’t until the end of the video that police and FD figured out that’s where she was.

2) People living in the apartments had also placed a call telling authorities where she was and what was happening and helped them find her eventually. Right where the victim said she was.

3) It’s believable that she didn’t realize the water had risen or was moving bc it was very dark and she wasn’t familiar with the area.

4) Dispatcher was rude but victim was talking nonstop and dispatcher couldn’t hear to communicate with rescue workers effectively.

5) Debbie needed to shut up. I know she was scared but she wouldn’t be quiet long enough to clearly hear and answer dispatcher’s questions or allow dispatcher to communicate with rescue workers.

6) Dispatcher probably didn’t realize the severity of danger and didn’t escalate the call in time.

7) It took an absurd amount of time for them to find her given the victim and witness descriptions of where she was.
Posted by SeeeeK
some where
Member since Sep 2012
28114 posts
Posted on 8/31/19 at 7:54 am to
quote:

Dispatcher: "This will teach you next time don't drive in the water." Stevens: "Couldn't see it, ma'am. I'm sorry, or I wouldn't have." Dispatcher: "I don't see how you didn't see it. You had to go right over it, so."


family lawsuit will net big $$$$ with just this exchange
Posted by OweO
Plaquemine, La
Member since Sep 2009
114105 posts
Posted on 9/1/19 at 12:11 am to
Updated
Posted by ZIGG
Member since Dec 2016
10249 posts
Posted on 9/1/19 at 12:15 am to
most dispatchers are terrible people to begin with
Posted by LarryDavid
Los Angeles
Member since Sep 2010
4207 posts
Posted on 9/1/19 at 9:38 am to
so is it now:

floaties or don't GTFO?

Posted by dbeck
Member since Nov 2014
29453 posts
Posted on 9/1/19 at 4:36 pm to
I was driving home that night a couple blocks from where this happened and it was raining so hard I could barely see to drive. Almost pulled over several times because visibility was so bad.

I know the place where she drowned and one of my dad's co-workers had a son who drowned there too because of flash floods sweeping them off of the road there.

Hope that fat sack of shite dispatcher gets what's coming to her.
Posted by celltech1981
Member since Jul 2014
8139 posts
Posted on 9/1/19 at 5:00 pm to
(no message)
This post was edited on 10/12/22 at 6:50 am
first pageprev pagePage 1 of 1Next pagelast page
refresh

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram