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Replacement windows - gap between windows and frame

Posted on 4/5/24 at 7:44 am
Posted by Willie Stroker
Member since Sep 2008
12981 posts
Posted on 4/5/24 at 7:44 am
I’m having windows replaced by a reputable company.

After day 1, I can see slivers of light in small areas around some windows.

Prior to installation, the installer said he would be caulking the gaps on their final day. But he didn’t say anything about foam insulation sprayed in.

I plan to ask, but I’m wondering what the experience of others has been when dealing with these window replacement companies. Is it normal to spray foam insulation or not?
Posted by cgrand
HAMMOND
Member since Oct 2009
38918 posts
Posted on 4/5/24 at 7:48 am to
name the company

some of them hold their windows short to make an easier install and then try to use filler techniques to make up the gap. Some of them build the windows to fit which requires a more talented installer

if I had to guess I’m going window world
Posted by Willie Stroker
Member since Sep 2008
12981 posts
Posted on 4/5/24 at 8:21 am to
[name removed until job is complete]
This post was edited on 4/5/24 at 11:54 am
Posted by cgrand
HAMMOND
Member since Oct 2009
38918 posts
Posted on 4/5/24 at 8:25 am to
to answer your question, no…spray foam is not normally the answer to a new install problem. It’s a fix to cover up a problem

post a pic of what you have. Did they not get the measurements right?
Posted by Willie Stroker
Member since Sep 2008
12981 posts
Posted on 4/5/24 at 8:43 am to
The top inside of one window:


The side of the same window:



The bottom corner of another window:



Outside of the bottom corner of the above window:
This post was edited on 4/5/24 at 9:31 am
Posted by Boss
Member since Dec 2007
1212 posts
Posted on 4/5/24 at 9:52 am to
That is mis-measured. No way caulk fixes that. I would have them replace any windows that look like that.

We are getting our house done shortly and went with a super reputable installer so praying this isn’t going to be an issue.
Posted by ConfusedHawgInMO
Member since Apr 2014
3512 posts
Posted on 4/5/24 at 10:25 am to
That looks like some bs I would do, not a professional installer
Posted by cgrand
HAMMOND
Member since Oct 2009
38918 posts
Posted on 4/5/24 at 10:45 am to
yes that is what I was thinking although it’s possible I guess that the head/jamb/sill returns aren’t square. Drywall returns are notoriously out of square
Posted by Willie Stroker
Member since Sep 2008
12981 posts
Posted on 4/5/24 at 11:16 am to
quote:

That is mis-measured. No way caulk fixes that. I would have them replace any windows that look like that.



The windows are not completed yet. They stayed until almost 9pm last night. When they came in this morning, instead of working on the downstairs windows like I was expecting, they immediately returned to the upstairs windows.

So I'm thinking they just quickly and temporarily set the windows in place until resuming it this morning.

I spoke with the installer this morning who did say they would be seating those windows better. But it still makes me nervous to see those gaps.
Posted by cgrand
HAMMOND
Member since Oct 2009
38918 posts
Posted on 4/5/24 at 11:22 am to
let us know how it turns out
relief windows has a good reputation for quality install
Posted by 9rocket
Member since Sep 2020
1216 posts
Posted on 4/5/24 at 3:48 pm to
Ouch. I can guess who did those for you.
Posted by Willie Stroker
Member since Sep 2008
12981 posts
Posted on 4/5/24 at 5:54 pm to
quote:

Ouch. I can guess who did those for you.

Well, guess.
Posted by Boss
Member since Dec 2007
1212 posts
Posted on 4/5/24 at 6:30 pm to
Do those gaps look any better today?
Posted by 9rocket
Member since Sep 2020
1216 posts
Posted on 4/5/24 at 7:55 pm to
Window World.
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