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Message
Louisiana New Home Warranty Act
Posted on 7/8/23 at 1:16 am
Posted on 7/8/23 at 1:16 am
Long story short we are in a new construction home for under two years. Tonight we noticed water coming up from under our floor tile in our bedroom directly adjacent to the bathroom. There is no apparent leak on the inside however after investigation I could see water leaking from under the hardie board on the outside corner of the house where the shower is so I had to cut the water. It is my understanding that plumbing should be covered under the act but my question is this, the act talks about notification to the builder via certified mail and giving the contractor time to cure the issue which is fine for some issues but if its an issue like this were I literally can't run water? I'm worried about the builder dragging his feet on this especially since we are supposed to be going out of town in the next few days. From what I've read it seems I can't do anything on my own without voiding the claim but just wondered if anyone had any similar experiences.
14
Posted on 7/8/23 at 1:20 am to tigerpride8
Have you called the builder?
I thought Louisiana law was a 12 month warranty on all new homes.
I thought Louisiana law was a 12 month warranty on all new homes.
Posted on 7/8/23 at 1:27 am to Solo Cam
quote:
Have you called the builder?
Or his plumber?
Posted on 7/8/23 at 1:35 am to tigerpride8
is this the new home warranty act, or the new home warranty act?
Posted on 7/8/23 at 1:39 am to tigerpride8
You should have gotten one of those home warranties that are always playing commercials on the old people channels. Seriously though, I’d be talking to the GC are the bank when it comes to a house that’s not even 2 years old.
Posted on 7/8/23 at 1:56 am to Solo Cam
quote:
Have you called the builder? I thought Louisiana law was a 12 month warranty on all new homes.
That may be the case but most of these builder cock suckers are finishing punch list a year later.
This post was edited on 7/8/23 at 1:55 pm
Posted on 7/8/23 at 2:06 am to tigerpride8
quote:
Long story short we are in a new construction home for under two years. Tonight we noticed water coming up from under our floor tile in our bedroom directly adjacent to the bathroom.
Couple things:
1. Have you contacted the GC?
2. Did you have a home inspection done prior to moving in? I know most people only think to use them on resale homes, but they are a valuable asset on new builds as well to avoid instances like this. Once you move in, it’s a pain to go back and get most to do anything.
Posted on 7/8/23 at 2:24 am to Solo Cam
quote:
I thought Louisiana law was a 12 month warranty on all new homes.
The act is actually a set of three warranties that have 1,2 and 5 year periods and cover different substantive issues.
Plumbing, electrical, and HVAC fall under the 2 year period. If the OP is getting close to the 2 year date he needs to be proactive in contact and documentation. The clock starts when legal title transfers or when the owner first occupies the home. In most but not all cases it would be the date of closing.
Posted on 7/8/23 at 2:52 am to tigerpride8
Hire a construction lawyer or at least consult with one.
Posted on 7/8/23 at 6:20 am to tigerpride8
Notify the GC and call the plumber they used.
Depending on the GC, if it was a blatant construction defect they’ll be quick to remedy it.
Depending on the GC, if it was a blatant construction defect they’ll be quick to remedy it.
This post was edited on 7/8/23 at 6:22 am
Posted on 7/8/23 at 6:50 am to tigerpride8
If you're leaving for a few days with the water off you should consider turning off your water heaters if they're electric. If hot water is leaking via the shower valve your tank will empty and the probes might fail.
Your concerns are legitimate, but if the builder drags his feet you're gonna have to solve the problem. At least I would have to, Mrs. Gee wouldn't tolerate no water for very long.
Your concerns are legitimate, but if the builder drags his feet you're gonna have to solve the problem. At least I would have to, Mrs. Gee wouldn't tolerate no water for very long.
Posted on 7/8/23 at 7:14 am to Lazy But Talented
quote:
Notify the GC and call the plumber they used.
This. The plumber will warranty it if it’s their fault. If it’s a nail or screw in a pex pipe your builder will have to warranty and fix damages caused by the leak(something like this usually shows up within the first year). Whatever it is it shouldn’t be your responsibility unless you caused it. Email all parties involved so you have a paper trail showing when you made the claim.
Posted on 7/8/23 at 7:30 am to tigerpride8
Could be a leak in the slab
Posted on 7/8/23 at 7:36 am to tigerpride8
You have two options. The Home Warranty Act or your Homeowners Insurance.
I don't know anything about the LA Warranty Act.
If you go the with HO insurance option. They would pay for the sudden and accidental damage caused by the water and any damage to the house to access to the plumbing. Access means cut open the wall or bust up slab to repair the leak. They will not pay to repair the plumbing leak just the resulting water damage. Less your deductible. They may subrogate against the builder to recover their money and get your deductible back.
Me personally. I would go ahead and call a plumber to figure out where the water is coming from. Then evaluate the situation. A slab leak is much bigger deal than cutting open a wall.
If the builder doesn't respond quickly you can file the insurance claim. You have more control over the repair process going through the insurance company.
I don't know anything about the LA Warranty Act.
If you go the with HO insurance option. They would pay for the sudden and accidental damage caused by the water and any damage to the house to access to the plumbing. Access means cut open the wall or bust up slab to repair the leak. They will not pay to repair the plumbing leak just the resulting water damage. Less your deductible. They may subrogate against the builder to recover their money and get your deductible back.
Me personally. I would go ahead and call a plumber to figure out where the water is coming from. Then evaluate the situation. A slab leak is much bigger deal than cutting open a wall.
If the builder doesn't respond quickly you can file the insurance claim. You have more control over the repair process going through the insurance company.
Posted on 7/8/23 at 7:37 am to tigerpride8
Let me guess… Alvarez?
Posted on 7/8/23 at 7:43 am to weadjust
I would not go the insurance route. You don’t want a claim on your record for something that should be covered by the builder.
Posted on 7/8/23 at 8:05 am to LSU1018
quote:
I would not go the insurance route. You don’t want a claim on your record for something that should be covered by the builder.
You have a valid point. It depends where the leak is. If it's a slab leak the insurance co would pay for a leak detection company to find the leak and minimize damage. The builder probably has no experience finding a slap leak. The builder if he responds is going to do the job as cheaply as possible on his time line and whatever the minimum is required to satisfy the warranty.
Posted on 7/8/23 at 9:23 am to gizmothepug
quote:
You should have gotten one of those home warranties that are always playing commercials on the old people channels.
These suck too, at least if you need timely repairs. I had a wax seal on a toilet go bad 2 days ago and they still haven’t gotten me with a plumber. I had to engage my own for the repairs and they won’t reimburse.
Also, I know any man on earth can do it. I hurt my back on Tuesday and don’t think dead lifting a 100lb toilet is a good idea yet.
I’d love to hear who built your new house. I’d like to shite all over the team who built my last house that had all sorts of issues, but I’m sure his horse fricking realtor wife would try to sue me for slander.
This post was edited on 7/8/23 at 9:24 am
Posted on 7/8/23 at 9:31 am to tigerpride8
quote:
Long story short we are in a new construction home for under two years. Tonight we noticed water coming up from under our floor tile in our bedroom directly adjacent to the bathroom. There is no apparent leak on the inside however after investigation I could see water leaking from under the hardie board on the outside corner of the house where the shower is so I had to cut the water. It is my understanding that plumbing should be covered under the act but my question is this, the act talks about notification to the builder via certified mail and giving the contractor time to cure the issue which is fine for some issues but if its an issue like this were I literally can't run water? I'm worried about the builder dragging his feet on this especially since we are supposed to be going out of town in the next few days. From what I've read it seems I can't do anything on my own without voiding the claim but just wondered if anyone had any similar experiences.
TLDR: OP bought an Alvarez home and it turned out to be a shite box like the rest of their homes
Posted on 7/8/23 at 9:56 am to weadjust
Well if an actual leak and not a bust pipe you’d likely be wasting your time contacting your insurance company anyway
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