Anyone using cox panoramic cable modem/router combo?

You need a modem if you want to use Google wifi. You can buy a modem from a store or rent one from Cox. I would buy a modem from Amazon for 50 bucks and return the panoramic one that way you dont pay monthly for it.

You can bypass, just plug it into your Google WiFi. I returned my panoramic and bought a WiFi. Grab a Motorola surfboard modem from somewhere online like Amazon.

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I have a Cisco Cable Modem that I believe is docsis 3.0. It's only 2-3 years old. I handed it to him and asked him to link it to my account and he came up with excuses on why he couldn't. He said it was probably 3.0 and they won't use that anymore. I had to go with 3.1 and he wouldn't even check to see which version I had to be sure. It was just kind of weird how he was insisting I use the modem/router they sent as if that was my only option.

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He was, predictably, either completely clueless or lying to you. A DOCSIS 3.0 modem should be sufficient for any tier of service short of Gigablast and is the minimum requirement for NEW customers. DOCSIS 2.0 modems are still currently supported for existing customers who have no changes to their services, but an upgrade to at least 3.0 is required upon any service change. Also, the FCC prohibits cable providers from requiring you to use their equipment. Instead of Cox's device, I am currently running an Arris Surfboard to connect to Cox's networks and have that feeding into an ASUS router to provide wired and wireless connections to all my devices.

You buy your modem (or in your case, pick it up off the coffee table), you call Cox and tell them you want to provision your modem (essentially telling their systems your modem exists so that they'll recognize it and allow it access), you give them the modem's MAC address that's printed on the label, and you should be up and running. Plug the WAN port on the router into the outbound port on the modem and off you go. Hell, the provisioning process may even be automated these days. Don't forget to return Cox's equipment to them and make sure the counter critter removes the rental charge from your bill.

You should be aware that you will get precisely ZERO technical support from Cox if you don't use their equipment, though. If you have any problems, you'll either need to know what to do or know someone who does and likes you enough to do networking troubleshooting for you.

Another tech had to come out for another issue and he swapped out the panoramic device for my docsis 3.0 modem. However, they said I couldn't get the 300mb package with that modem. I had to drop down to 100. I'll just purchase another modem and get them to activate it once I have it in place.

It's awesome. Leave it alone. I love mine.

300mb from Cox does work with the DOCIS 3.0